Our frequently asked questions

Welcome to the Voyavi FAQ page! Below, you’ll find answers to the most common questions about how Voyavi works, what makes it unique, and how to get started. If you have a question that’s not covered here, don’t hesitate to reach out to our support team.

What is Voyavi?

Voyavi is a platform for home exchange. Members can list their properties, and arrange direct home exchanges with other members of the Voyavi platform. Or host members in your home as an indirect exchange, to earn points (VoyCoin), and use those points to stay at another home on the platform. Whether you’re a primary homeowner, tenant or own a holiday rental, Voyavi offers a flexible and rewarding way to explore new destinations.

How does the point system (VoyCoin) work?

VoyCoin is the points system of the Voyavi platform. When you host guests in your property, you earn VoyCoin based on the value and duration of the stay. You can then use these points to book stays at other members properties. New members receive an initial grant of 150 VoyCoin to help them start their journey.

Can I join if I don’t own a home?

Yes! Renters can also join Voyavi, provided they have permission from their landlord to list their property on the platform.

Is it safe to list my home on Voyavi?

Absolutely. Voyavi prioritizes safety and security. We use identity verification, secure messaging, and a review system to ensure that members are trustworthy. You can also set specific rules and conditions for your property, such as whether pets or children are allowed.

Can I exchange homes directly with another member?

Yes, with Voyavi you can use both the traditional, reciprocal home swap and non-reciprocal swap using VoyCoin points.

How do I earn points if I’m new and haven’t hosted yet?

New members receive a complimentary VoyCoin grant upon joining, which allows you to book your first stay. After hosting your first guests, you’ll earn additional VoyCoin to continue your travels. Members also receive 300 VoyCoin for referring a new member to join Voyavi.

Are there any additional fees?

No, Voyavi operates on a free membership model with no hidden fees. It is free to access our platform.

Can I list a second home or holiday rental?

Yes, second homes and holiday rentals are welcome on Voyavi. Listing a second property increases your opportunities to earn VoyCoin and enjoy more travel experiences.

What happens if my property is damaged by a guest?

We encourage members to have home insurance that covers short-term stays. Additionally, Voyavi’s identity verification process ensures that members are accountable and respectful.

How do I get started?

Joining Voyavi is easy! Create an account, list your property with a detailed description and photos, and start browsing other properties. Joining our platform is completely free. Once your home advert has been approved, you can then start using the platform to send and receive home exchange requests.

Need More Help?

If you have further questions or need assistance, feel free to contact us at hello@voyavi.com

Our team is here to make your Voyavi experience seamless and enjoyable